As the Tiger Team Fingerprint Technician, Biometric Technician, you will be responsible for supporting a nationwide government program. The Fingerprint Technician works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. The Tiger Team Fingerprint Technician is a team member, with the primary responsibility of completing biometric registration for applicants seeking legal immigration to the United States. Amentum provides all required job training for qualified candidates. The Tiger Team Biometric Technician under direct supervision of the ASC Site Supervisor, travels as directed to various nationwide ASC locations. Biometric (Fingerprinting) Responsibilities Include: Process applicants for biometrics capture; Assist applicants with ASC processing forms; Review immigration and biometrics documentation; Perform biometrics processing to include capturing electronic fingerprints, photographs, and signatures; Proof and check work for accuracy and completeness and maintain a 98% efficiency rating for all processed forms; Provide the highest level of customer service to all applicants; Track processing time for each applicant; Safeguard all documents; Perform additional administrative duties as needed; Perform backup responsibilities of: Receptionist, Biometric Technician and Site Supervisor. Minimum Qualifications: Must be able to obtain and maintain facility credentials/authorization. Note: US Citizenship is required for facility credentials/authorization at this work location; Must have a valid driver’s license; Local travel 50%-100% of the time to fulfill contract requirements. This could be up to 100% travel outside Raleigh/Durham area; High School Diploma or equivalent; Ability to stand and walk for up to 75% of assigned work hours; Ability to work in a high paced environment with the public; Demonstrated customer service skills; Ability to type and use basic computer skills. This position is regulated by the Department of Labor (DOL) as a Service Contract Act (SCA) contract. The DOL regulates the minimum hourly rate of pay, holiday and vacation leave benefits and Health and Welfare money to offset employer costs of benefits (medical, dental etc). Employees who do not elect to enroll in benefits can earn up to an additional $3.90 per hour in remaining health and welfare monies.
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