Job Description

Pacific Bath, a Renuity Company

Call Center Sales Representative

Starting wage: $20/hr with uncapped bonus

The home improvement industry is broken. Renuity is here to fix it. We've united seven of the most trusted home renovation companies in America under one powerful brand Renuity. Together we're on a mission to revolutionize home improvement, making it faster, easier, and stress-free to upgrade your home inside and out. Whether it's a new bath, a custom closet, or exterior upgrades, we help people create homes they love without the hassle. With expert teams in 36 states and counting, there's probably a Renuity home in your neighborhood. And we're just getting started.

If you're ready to build the future of home improvement, join us.

What We Offer

• Competitive Pay: Starting wage $20/hr with uncapped competitive bonus structure! (Full pay range for this role is $20 - $28/hr)
• Monday - Friday schedule (one weekend day preferred)
• Comprehensive benefits including medical, dental, and vision
• Opportunity to work with a nationally recognized brand, Kohler!

About the Role

• Provide exceptional communication skills by answering incoming calls from customers promptly and professionally, ready to uncover their needs and schedule a consultation with a product expert.
• Ensure accurate entry of all appointment and customer information into the CRM system.
• Make outbound calls to potential customers to follow up on various initiatives.

Key Qualifications

• Exceptional verbal and written communication skills with the ability to speak clearly and concisely over the phone.
• Exceptional multi-tasking skills (talk and type simultaneously) with the ability to manage high volumes of inbound and outbound calls in a timely manner.
• Expertise in overcoming objections and solving problems.
• No prior call center experience required!

About Pacific Bath

At Pacific Bath, a Renuity company, we're making home improvement faster, easier, and stress-free. Homeowners across Oregon, Washington, Arizona, and Southern Nevada have trusted us for premium bathroom remodeling solutions. Now, as part of Renuity, we're combining our local expertise with the strength of a national brand to build the future of home improvement. As the exclusive Kohler walk-in bath provider in our region, we take pride in delivering exceptional service and high-quality, American-made products. As part of our team and the broader Renuity organization, you'll have the opportunity to make an impact, grow your career, and help people create homes they love.

Renuity and its affiliates are committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, or if you need a religious accommodation, please contact Humanresources@renuityhome.com.

If you have a question regarding your application, please contact TA@renuityhome.com

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