Chief of Staff, Support & Operations Job at Confidential, Austin, TX

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  • Confidential
  • Austin, TX

Job Description

Chief of Staff, Support & Operations

About the Company

Leading provider of web security management & solutions

Industry
Computer & Network Security

Type
Privately Held, VC-backed

Founded
2009

Employees
1001-5000

Funding
$200+ million

Categories

  • Ad Server
  • Advertising
  • Analytics
  • Enterprise Software
  • Security
  • Web Hosting
  • Internet
  • SAAS
  • Technology
  • B2B
  • Networking
  • Enterprise
  • Information Technology & Services

Specialties

  • nginx
  • lua
  • go
  • web performance
  • web security
  • dns
  • network
  • noc
  • nocc
  • ddos
  • cdn
  • waf
  • zero trust security
  • and developer tools

Business Classifications

  • SAAS
  • B2B
  • Enterprise

About the Role

The Company is seeking a Chief of Staff to play a pivotal role in driving strategic planning, operational excellence, and data-driven decision-making within its support organization. The successful candidate will be a critical partner to the leadership, responsible for turning strategy into coordinated execution across various functions, and will work closely with the VP of Operations to ensure the tight rhythm of business, clear story, and stable priorities. This executive operator will be tasked with strategic planning and execution, business performance and insights, operational excellence, and process improvement, as well as fostering cross-functional collaboration and alignment. The role demands a leader with a proven track record in influencing senior stakeholders, driving complex cross-functional initiatives, and a strong background in areas such as application delivery, CDN, cloud networking, or performance monitoring. Applicants for the Chief of Staff position at the company should have a minimum of 8 years' experience in a similar role within high-growth technology companies, with a preference for those with a background in SaaS, PaaS, or IaaS. The role requires a strategic thinker with operational rigor, financial acumen, and exceptional communication skills. The ideal candidate will be a cross-functional leader, results-oriented, and possess a Bachelor's degree in a relevant field, with an MBA or equivalent advanced degree being highly preferred. Responsibilities also include running the executive operating cadence, maintaining the single source of truth for priorities, and driving follow-through on special projects. The Chief of Staff will be instrumental in the company's mission to build a better Internet, and as such, a commitment to diversity, inclusivity, and a passion for the free and open Internet is essential.

Hiring Manager Title
VP of Operations

Travel Percent
Less than 10%

Functions

  • General Management
  • Strategy
  • Operations
Confidential

Job Tags

Night shift,

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