Job Description

Job Description

Job Description

Hiring Range: $32 to $36 Hourly (paid bi-weekly)

The Community Safety Manager is responsible for the identification, implementation and coordination of the safety and security-related functions throughout CHT’s portfolio. This individual works closely with CHT staff, guests, tenants, public safety and other service providers to promote a safe and inclusive environment for all.

Essential Job Responsibilities

• Build strong, trusting relationships with CHT staff and community safety and service agencies.

• Act as a resource for staff related to difficult interactions with guests/tenants/residents, providing insight and mentorship as applicable to promote positive growth and interactions with others.

• Use active listening, compassion, and verbal de-escalation skills to diffuse conflict when difficult situations arise.

• Assess safety and security needs at multifamily properties, community facilities, hotels and shelters throughout CHT’s portfolio, making recommendations for appropriate updates to systems and structures required to promote a safe and welcoming environment.

• Coordinate and oversee security services throughout CHT’s portfolio as needed including security cameras, contracts, and related services in collaboration with Property Management, Facilities and Resident Services staff as applicable.

• Manage communication with law enforcement and related entities related to site safety needs, criminal activity, and other related matters.

• Act as the staff expert for all security camera systems throughout CHT’s portfolio including operation, camera placement, watching and saving video footage, sharing footage with internal and external parties as appropriate, and train property managers and other staff in appropriate use of cameras and footage to promote safety and security.

• Provide representation and leadership on CHT’s safety committee.

• Identify safety training topics and providers and coordinate and/or facilitate content in consultation with department leadership and Human Resources department.

• Perform special projects that may be assigned in support of the Director or Associate Directors.

• Other duties as assigned.

Qualifications

• At least 10 years of experience working in security, safety, social services, emergency medical response, law enforcement, corrections, or related field is required. Experience working with the unhoused or other high risk populations is strongly preferred.

• Strong working knowledge of security systems, security cameras, building safety considerations, community safety techniques, and related regulations is required. Course work or Certificate in Safety and Health are a plus.

• Excellent verbal de-escalation skills are imperative.

• Familiarity with housing programs, social service programs, and confidentiality rules and regulations including HIPAA are a strong plus.

• Strong computer and technology proficiency required.

• Must be highly self-motivated, and committed to social justice, equity, inclusion and CHT’s membership-based model of permanently affordable housing.

• Excellent communication, interpersonal, empathy, confidentiality, conflict resolution, and relational skills required.

• Must have strong coaching and mentoring skills and ability to handle sensitive situations with discretion.

• Expert ability to handle high pressure situations in a calm and professional manner is essential.

• Valid driver’s license and reliable transportation required.

• Ability to pass a criminal background check.

Physical Demands: T he physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently required to talk and hear. The employee is frequently required to walk, stand, sit and drive an automobile. Lifting up to 50 lbs. may be required on an occasional basis. Specific vision abilities require by this job include close vision, distance vision and ability to adjust between light and dark environments.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate. Work is regularly performed in public settings with varying degree of known and unknown physical risks present.

The work entails significant self-motivation and autonomy. Significant travel within northwest Vermont is required on a regular basis. Occasional travel to meetings and seminars may be required.

Equal Opportunity Employer - CHT is committed to a diverse workplace and highly encourages women, persons with disabilities, Section 3 low income residents, and people from diverse racial, ethnic and cultural backgrounds to apply.

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