Description
:The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: ▪ N/A...Summary GENERAL SUMMARY The Cardiac Sonographer reports to the Cardiac Service Line Director/ Manager. This role performs various modalities of cardiac ultrasound including transthoracic echo, stress echo, and assistance in transesophageal echo. This role also...
...analytics company, looking to add an Escalation Analyst to their team! Location: Alpharetta... ...Protection Bureau) Heavy data entry Manage 20-25 cases on a daily basis... ...background (this can be an internship or entry-level job) Strong oral and written...
Senior Software Engineer Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers...
...paced environment? Join Menzies Aviation and be part of our family! Job Details You will be responsible for assisting our passengers at ticket counters to ensure they are properly checked in as well as their luggage. You will also assist in the gate area where...
...if this sounds like you then please read on!THE ROLEThe IT Internal Audit position will work within the Corporate Internal Audit Group... ...projects as part of the total internal audit plan. The IT Auditor will assist in the development of internal audit scope, performing...