Description
:The Contact Center Specialist II is responsible for managing interactions with consumers to ensure high level of customer service. Key responsibilities include answering consumer inquires, directing them to the appropriate department, centralized scheduling services for clinics, and other duties related to ensure patients can easily access their provider(s). Education: • Required: High school diploma or Equivalent Experience: • Required: 1-year customer service experience and/or competency completed in Contact Center Specialist I role for a minimum of 6 months or equivalent skills. • Preferred: 2+ year customer service experience, healthcare experience, and/or call center experience Skills: • Strong customer services skills that demonstrate empathy, kindness, safety, and compassion • Problem solving skills to analyze and respond to consumer inquires • Ability to work independently and as a member of a team • Possess excellent time management skills • Professional written and verbal communication skills • Proficient in Microsoft Office Programs as well as healthcare related programs • Ability to multi-task, manage call volume and prioritize patient needs • Ability to make timely decisions and provide best possible outcome • Competency in required skills as a Contact Center Specialist I or equivalent skills Licensure/Certification/Registration: ▪ N/A...trusted partner in the industry. Were seeking enthusiastic Call Center Representatives to support a range of inbound and outbound customer... ...ranging from electronics to dream vacations and sometimes even cars! Health Benefits:Full-time employees are eligible for comprehensive...
...Salvation Army is a branch of the Christian Church, and the ultimate goal of all programs is a spiritual regeneration of all people. TSA MISSION STATEMENT : The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its...
...Job Description Guill Tool & Engineering is seeking to hire a Milling Machinist. Requirements: \n Must know how to read blueprints. \n Experienced in Machine set-up. \n Minimum 1 year of experience. \n Must be a US Citizen. \n \n Hourly wage:...
...About the Organization Elite Touch Cleaning Services is a minority-owned commercial cleaning company with more than 30 years of collective... ...or any other characteristic protected by law. Position General Cleaner Full-Time/Part-Time -unspecified- Shift -...
...Job ID: 703359BR Date posted: Sep. 17, 2025 Description: You will be the Test Engineer for the Missiles and Fire Control team in Ocala. Our team is responsible for the overall maintenance of test equipment. What You Will Be Doing As the Test Engineer,...