Job Description

Who We Are BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.

What You'll Do

To realize our digital transformation, we need to constantly transform and adapt our products, experiences, processes, technology, and how we operate. Delivering our clients unrivalled experience of exceptional service, value and flexibility is part of our DNA. We are looking for people who are passionate about driving adoption of digital products and innovation as well as agile ways of working.To execute this transformation, we need people within our Change Management Center of Expertise (CoE) who will develop and deploy Change Management and Communication expertise to support product and squad objectives and outcomes.The Global Change & Communications Senior Analyst - Digital Products brings change management knowledge and experience collaborating with product delivery teams. You will work with a team of highly specialized experts to support the delivery of BCG's digital products across different squads. You will partner with other change managers in the change management CoE to identify, use and contribute to best practices and lessons learned. Basic job responsibilities include:Develop and deliver the agile change management approaches for digital products, focused on embedding the products into the business, driving adoption among our internal customers and realizing business benefits.Conduct stakeholder assessments, identifying key stakeholders and areas of focus and develop stakeholder engagement plansConduct change impact assessments, identifying risks to delivery/adoption; articulate practical and actionable mitigation activities. Develop and deliver tactical and strategic communication plans, aligned to the change management approach Write, review, and send tactical and strategic communicationsTrack Change Management KPIs and metricsEngage with squads to understand product roadmapsProactively identify and clearly articulate upcoming change to support the roadmap. Manage stakeholder expectations while working across multiple workstreamsCollaborate with cross-functional teams, designers and vendors to facilitate change activities

What You'll Bring

3-6 years of experience in a change management role Change management professional certification a plusExperience operating in an Agile operating model preferredExcellent verbal and written communication. Fluency in English (writing, reading, speaking)University degree with demonstrated high academic achievement preferredConsulting experience a plus but not required

Who You'll Work With

BCG's information technology group collaboratively delivers the latest digital technologies that enable our consultants to lead and our business to grow. For our IT jobs, we seek individuals with expertise in the areas of IT infrastructure, application development, business systems, collaborative and social technologies, information security, and project leadership.

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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