Job Description

Vice President Global Mobility Advisor Regional Lead

Step into a pivotal role with JP Morgan Chase as a Vice President Global Mobility Advisor Regional Lead. This is an exciting opportunity to make a significant impact on the careers and contribute to the strategic goals of our organization.

As a Vice President Global Mobility Advisor Regional Lead, within our team, you will oversee the global relocation and assignment processes for employees relocating inbound and outbound from Latin America region. Your mission is to deliver seamless, personalized experiences for relocating employees, significantly impacting their careers and contributing to our strategic organizational goals.

Job Responsibilities

• Ensure flawless execution of global mobility processes, maintaining high-quality standards and data integrity.
• Work closely with HR colleagues / country heads and managers to design and recommend tailored international relocation and expatriate assignment packages that align with business objectives and meet the unique needs of top talent.
• Serve as the central point of contact for tracking and monitoring senior moves, ensuring seamless execution and providing timely updates to stakeholders.
• Develop and maintain executive reports on the status of relocations, offering clear insights to stakeholders.
• Anticipate potential issues and proactively resolve them to prevent impact on employees.
• Conduct briefings on package offerings, programs, and processes, including expatriate compensation, payroll, tax, and vendor services.
• Collaborate with external vendors on immigration, destination, and shipment services, addressing service issues as needed.
• Manage day-to-day cases for the existing relocation and expatriate population, handling ad hoc queries.
• Assist and coordinate projects to enhance processes and offerings, focusing on cohesive and frictionless employee experiences.
• Conduct quantitative and qualitative analysis to support the global mobility program.
• Manage and collaborate with the Global Mobility Advisor (GMA) regional team.

Required Qualifications, Capabilities, and Skills

• Experience managing complex program / operations delivery with a strong emphasis on delivering exceptional employee / customer experience.
• Proven ability to engage and collaborate effectively with senior HR country leaders, managers, and organizational executives.
• Exceptional cross-functional coordination skills, managing interactions with diverse stakeholders.
• Outstanding analytical skills with a strong customer service orientation.
• Highly motivated, adaptable, and capable of thriving under pressure.
• Meticulous attention to detail and proactive issue resolution skills.
• Excellent verbal and written communication skills, with proficiency in Microsoft Suite.

Preferred Qualifications, Capabilities, and Skills

• Project management experience.
• Understanding of Immigration, Social Security and Tax Compliance requirements for cross-border moves.
• Multi-lingual capabilities.
• Knowledge and user experience with ServiceNow and Equus AssignmentPro system.
• In country experience or knowledge with country specific nuances.

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