Guest Arrival Concierge Job at Reside, Woodinville, WA

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  • Reside
  • Woodinville, WA

Job Description

Position Type: Full time

Compensation: $18.00 - $22.00 per hour

Location: Woodinville, WA

Schedule:There are 2 schedules available. *Schedules may change based on business needs. May include holidays and alternate workdays or hours as needed.

  • Wednesday - Sunday, 9:00am - 6:00pm
  • Friday - Tuesday, 9:00am - 6:00pm
About Us:

Reside is an industry leader in the alternative-accommodations industry, designed to blur the lines between hotels and apartments. With operations in over 200 United States cities and 130 foreign destinations, the Reside family of brands delivers multi-platform logistics-based housing solutions that combine the efficiencies and high-touch service of a small company with the scope and capabilities of a global organization.

About the job:

The Guest Arrival Concierge will meet and provide guests with welcome packets upon their arrival to the Puget Sound area.

What you'll be doing:

  • Greet and welcome guests upon arrivals
  • Complete all daily welcome packet deliveries
  • Communicate regularly with Dispatch personnel
  • Provide property tours and answer guest questions as needed
  • Assemble key packets in the field
  • Drop off keys to various pick up/drop off locations
  • To support our goal of exceeding customer expectations, the role may include acts of porterage for customer arrivals, requests, or service resolutions.
  • Other duties as assigned

Supervisory Responsibilities:

  • This position does not supervise any employees.
  • May also provide cross-training for staff.

Travel:

  • This position requires local travel to and from jobsites.
  • This travel is reimbursable at the current IRS mileage rate if personal vehicle is used.
About you:

What you'll bring:

  • Valid driver's license with good driving record.
  • Reliable vehicle with proof of insurance.

What we are looking for:

  • Eye for detail
  • Ability to lift and carry 50 lbs. required
  • Must have the ability to perform task independently with minimal supervision
  • Possess the sense of urgency to complete the task quickly yet efficiently while maintaining quality check standards
  • Maintenance skills

Work Environment:

Work environment if subject to change from day-to-day, depending on scheduled jobs.

Physical Demands:

While performing the duties of this job, the employee is regularly required to sit, talk, and listen. The employee is frequently required to use their hands. The employee must have the ability to use a computer keyboard and mouse and the ability to dial, answer, and talk on a telephone. The employee is occasionally required to walk and reach with hands and arms. Specific vision abilities required by this job include close vision. This job requires the ability to occasionally work in stressful conditions and remain focused for extended periods of time. Ability to lift up to 50 pounds; boxes, documents and/or other items.

Benefits & Perks:

What's in it for you:

  • Competitive Pay
  • Medical, Dental, and Vision Insurance
  • 401k and Employer Match
  • Paid Holidays and Vacation Time
  • Quarterly and Annual Success Share Bonus
  • Paid Volunteer and Charitable Match Program
  • Tuition Reimbursement Program
  • Learning & Development Opportunities
  • Employee Referral Program
  • Employee Assistance Program
  • 2 night stay in a Puget Sound area residence
  • Employee discount on cleaning services, carpet cleaning, and furniture sales.
The Fine Print:

Work Authorization:

The employee must be legally authorized to work in the United States.

EEO Statement:

Reside and its affiliate brands are committed to respect and inclusion in our workplace. We are an equal opportunity employer that welcomes people from diverse backgrounds and experience, who bring their talent to our organization. We treat people with kindness and respect in all our dealings. We encourage people of all races, national origins, genders, gender identities or expression, political affiliations, religions, sexes, sexual orientations, veteran statuses, disabilities, and ages to join us.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job, but to describe the general nature of the job and a reasonable representation of its activities. Duties, responsibilities, and activities may change at any time with or without notice.

Employment Verification:

In compliance with the Immigration Reform and Control Act of 1986, any offer of employment is conditional upon you presenting documents verifying your identity and legal authorization to work in the United States. Our organization utilizes E-Verify, an online system that verifies the eligibility of our employees to work in the United States by cross-referencing their information with government records. E-Verify ensures compliance with immigration laws and helps maintain a legal workforce.

Background Checks:

As part of our hiring process, we perform comprehensive background checks on all potential employees. These checks include verifying employment history, checking references, and reviewing criminal records. Candidates will be informed and required to provide written consent before the background check is initiated. Any offer of employment is conditional upon completion of a background check with satisfactory results.

Reside is a drug-free workplace.

*Reside does not accept unsolicited resumes from 3rd Party agencies or recruiters. Reside

Job Tags

Hourly pay, Holiday work, Full time, Local area, Night shift, Sunday,

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