Job Description

Job Description

As a Fortune 500 company, Packaging Corporation of America (PCA) is an ideas and solutions company. Our corrugated packaging business seeks to be the leader in helping our customers — large and small — package, transport and display products of all kinds. Our white paper business delivers Paper With Purpose by providing the highest level of customer service and operational excellence. We have approximately 15,000 team members in more than 100 locations in the United States that strive to meet the local needs of our customers. Our mission is to serve the needs of our customers, today and tomorrow, with products and services that exceed expectations for performance and environmental responsibility.

People • Customers • Trust

This is a temporary-to-hire opportunity providing IT support across multiple PCA locations. The primary worksite will be:

• Columbus – Main Plant (3460 Commerce Dr., Columbus, IN) – Onsite daily unless traveling to other PCA locations.

Additional locations include:

• Edinburgh Warehouse – Approximately 7 miles from Columbus; occasional visits as needed.
• Gas City (520 South First Street, Gas City, IN) – About 110 miles from Columbus; travel required approximately once every other week or as needed once familiar with the site.
• Vincennes (408 East St. Clair Street, Vincennes, IN) – Also about 110 miles from Columbus; similar travel expectations as Gas City.
• Middletown, OH and Fairfield, OH – Remote support will be provided for these locations in the future.

Salary Range: $70,000 – $75,000

Basic Qualifications:

• A minimum of 5-9 years previous work experience in related ITS area.
• IT knowledge of computers, laptops, tablets, servers, mobile units, virtual machine environment.
• Knowledge of networks (i.e.: Network Switches, TCP/IP, Packet Capture Software).
• Knowledge of VMware and Microsoft Server environments.
• Experience with Microsoft SCCM and Active Directory.
• Experience Supporting O365 including Outlook and MS Teams.
• Experience investigating and resolving help desk service requests and use of help desk software.
• Experience in a manufacturing environment.
• Understanding of VLAN concepts and configuration.
• Understand the concept of PowerShell commands.
• Familiarity with Wireless technologies (Aruba, Aerohive and Cisco).
• Familiarity with traffic capture techniques and software.
• Understanding of DHCP, vLans, and SSH protocols.

Skills –

• Must be Windows Operating Systems literate. Desktop and server.
• Veeam backup experience is a plus.
• Must have strong organizational skills to handle numerous details, deadlines, and requests.
• Must have the ability to adapt to and work effectively and independently in a fast paced, multitasking environment.
• Must be able to evaluate and prioritize tasks for efficiency and completeness.
• Strong verbal and written communication skills with the ability to effectively communicate with individuals throughout the company on departmental procedures, policies, and requests for information.

#LI-VP1

All qualified applicants must apply at Careers.packagingcorp.com to be considered.

PCA is an Equal Opportunity Employer – Veterans/Disabled and other protected categories.

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