Job Description

Job Description

Job Description

Work hours will be from 3pm to 12am

Definition and Title of Position

Performs the duties of University Library Technician for Access Services Department assistance, including using the integrated library system (SirsiDynix) to circulate materials, assisting patron’s in-person and via telephone, performing shelving, stack maintenance, and inventory of physical collection, maintaining a clean and orderly environment for patrons, etc. Assists with library events and functions. Supports the Access Services Librarian with the training and daily supervision of student employees. Other duties as assigned by supervisor.

Duties will also include reserves and interlibrary loans, and routine retrieval of locally held items for faculty, staff and students. Compiles library usage statistics.

Under the supervision of the Access Services Librarian, the University Library Technician performs many support activities involved in making library materials more accessible.

ESSENTIAL JOB DUTIES:

• To maintain an excellent level of customer service ensuring that all customers are treated efficiently and in an appropriate manner.
• Perform desk duties when assigned to the Access Services desk or the Information Service desk.

Organizing and reshelving returned items such as books, DVDs, audio books; reads shelves for proper order and for missing materials; removes extraneous items left on shelves by user and deals with these items appropriately; shifts materials in stack area as needed.

• Performs circulation functions such as checking materials in and out, placing holds on materials, renewing materials, handles the registration of new library users, and other circulations desk functions using the circulation subsystem of the SirsiDynix Automated Integrated Library System (ILS); answering questions concerning fines and fees, and lost materials.
• Assist patrons by showing them how to use the “self-check” machines, the online catalog computers, finding course reserve items, and directing patrons to the correct area for assistance, using the library databases.
• Explains library circulation policies and procedures to student, faculty and staff and visitors. Provides basic informational assistance in person, by telephone, or by email.
• Performs clerical duties required by the supervisor to support the department and any special projects.
• Perform tracking, compiling and preparing various departmental data statistical reports as assigned.
• Assists with Illiad Interlibrary Loan & TRLNDirect Interlibrary loans by processing ILL requests using the TRLNDirect & Illiad Systems and SirsiDynix Workflow.

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