Job Description
Plumbing Technical Supervisor
About Us:
Since 1986 American Air & Heat has been a value driven business. Focused on the mission of providing each client with prompt, professional and trustworthy information. Allowing each client to make the best decisions for their home, family and comfort, ensuring their 100% satisfaction.
Using the Golden Rule as our compass; every action we take will be focused on our customers satisfaction. Our goal is to provide each customer with the highest level of Workmanship, Integrity and Trustworthy Solutions for their home. We cannot succeed in our mission without our customers and their trust in us.
About the position:
The Technical Supervisor is responsible for managing all aspects of Plumbing Technicians’ technical training while performing quality assurance and providing excellent customer satisfaction. You will also guide Apprentices through the Plumbing Academy Training Program. The role works cross-functionally across all branch teams.
You will be a resource to Techs in the field as needed and work closely with the Techs that are enrolled in the LTP Academy Apprentice Training Program.
SUPERVISES: Plumbing Service Director of Training & Divisional Manager Academy Students & Service Technicians.
The Technical Supervisor is responsible for managing all aspects of Technicians’ technical & Service System training including the Apprenticeship Program and advanced technical training while performing quality assurance inspections in the field. The role works cross-functionally across all branch teams.
Branch Functions:
Qualifications:
Preferred:
EXPERIENCE/EDUCATION:
Compensation:
Benefits:
Disclaimer: The above job description is not intended as, nor should it be construed as, exhaustive of all responsibilities, skills, efforts, or working conditions associated with this job. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of this job.
EOE
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