Remote Customer Support Specialist Job at YNB Consultant, Talladega, AL

V0NZQnV1R3g5SW1jVUZOYlFYZVd6WXR1NHc9PQ==
  • YNB Consultant
  • Talladega, AL

Job Description

Job Description:

Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Support Specialist and help support customers of various clients! In this role, you'll handle inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!

Responsibilities:

  • Handle inbound and outbound calls to support customers of various clients
  • Provide excellent customer service, addressing questions and concerns
  • Accurately enter information into our database
  • Follow up with customers as needed to ensure satisfaction
  • Meet and exceed performance metrics to qualify for advancement opportunities

Requirements

Requirements:

  • High school diploma or equivalent
  • Strong verbal communication skills
  • Reliable internet connection and a quiet workspace
  • Basic computer skills(Microsoft Office proficiency)
  • Ability to work flexible hours, including evenings and weekends(set your own schedule)

Technical Requirements(MANDATORY to begin work):

  • Windows 11OS
  • Minimum 16 GB RAM(desktop or Laptop)
  • No Chromebooks or Apple computers
  • Dual monitors(not needed at time of application)
  • Noise-canceling USB headset(not needed at time of application)
  • Hardwired internet connection (not needed at time of application)

Benefits

Benefits

  • Work from the comfort of your home
  • Starting pay of $12-$15/hour(with increase opportunities)
  • Opportunities for advancement based on performance
  • Supportive team environment

Job Tags

Contract work, Work at office, Remote work, Flexible hours, Afternoon shift,

Similar Jobs

Johnson Controls

HVAC Controls Systems Engineer Job at Johnson Controls

 ...the release meeting with project field team. Performs value engineering to provide cost effective results while maintaining customer satisfaction...  ...' experience Demonstrated knowledge of the construction or HVAC industry. Demonstrated knowledge of control theory,... 

Vaco Recruiter Services

Netsuite BA Consultant Job at Vaco Recruiter Services

Day to DayServe as the primary point of contact for NetSuite support, troubleshooting user issues, collaborating with internal teams, and ensuring timely resolution.Guide and support users in effective navigation and use of NetSuite features and tools.Maintain a strong... 

Staffmark

Data Entry Clerk Job at Staffmark

 ...Now hiring Data Entry Clerk Corona, CA Pay Rate: $18.00 - $20.00 per hour Shift: Day Shift, Monday - Friday (8 AM-5 PM) You're the "How Did That Get Done?" Person-And We Love That You're the office magician, no wand, just serious skills... 

Tractor Supply

Planner, Space Job at Tractor Supply

 ...Planner, Space This position is responsible for developing clustered merchandise plan-o-grams, based on a variety of parameters such as product assortments, store clustering, layout, productivity, etc., that aligns with space requirements as well as company strategies... 

Bravo Transportation

Amazon Delivery Driver Job at Bravo Transportation

 ...where you can work independently, make a difference in your community, and delight hundreds of customers every day? Apply to be a Delivery Associatetoday with Bravo Transportation . We offer competitive compensation, benefits, a great company culture, and opportunities...