Remote Live Chat Agent Job at Metrix IT Solutions INC, San Antonio, TX

V1MwQXR1VzA5NHVSVmxOYlJuQ1J3SUJyNEE9PQ==
  • Metrix IT Solutions INC
  • San Antonio, TX

Job Description

Job Description:

Job Responsibilities:

  • Provide live chat support to customers in a professional and efficient manner
  • Respond to customer inquiries, troubleshoot issues, and provide product information
  • Maintain a high level of customer satisfaction by resolving customer concerns promptly
  • Collaborate with internal teams to ensure timely resolution of customer issues
  • Follow company policies and procedures while interacting with customers

Essential Qualifications:

  • Excellent written and verbal communication skills
  • Strong problem-solving abilities
  • Ability to multitask and prioritize tasks effectively
  • Customer-centric approach with a desire to help others
  • Proficient in using chat support tools and systems

Desired Experience:

  • Minimum of 1 year experience in a customer service or live chat support role
  • Experience in a remote work environment is a plus

Salary & Benefits:

  • Minimum Salary: $40,000
  • Maximum Salary: $135,000
  • Currency: USD
  • Full-time position with 100% Satisfaction Guarantee
  • Opportunity to work with a company focused on integrity, innovation, and client satisfaction

Job Tags

Full time,

Similar Jobs

What Like You

Data Entry Rep - Administrative Assistant - Survey Assistant - Online Job at What Like You

 ...Data Entry Rep - Administrative Assistant - Survey Assistant - Online Data Entry Rep...  ...Assistant - Online Remote Operate At Home Position (Part-time/ Full-time) - Enter Into...  ...person. No commute needed if you pick to work from home. No minimum hrs. You can do... 

Kenny Kent Toyota Lexus

Part-Time Drivers Job at Kenny Kent Toyota Lexus

Part-Time Driver - Deliver Exceptional Service with Flexibility! These positions would be great for retired or semi-retired people. Kenny Kent Lexus is seeking reliable and customer-focused Part-Time Drivers to join our team. This role is perfect for individuals... 

FTI Consulting

Managing Director, Export Controls & Sanctions | Forensic & Litigation Consulting (New York) Job at FTI Consulting

 ...export controls, sanctions, and or trade experience with a law firm,Big 4 firm, in-house compliance/legal department, or regulatory...  ...Succeed Basic Qualifications - JD degree or Masters in Political Science or related field - 10+ years of in-depth experience advising... 

Inabia Software & Consulting Inc.

Data Analyst Job at Inabia Software & Consulting Inc.

 ...Irving, TX office Top 3 skills: Looker LookML Google Cloud Required Skills & Qualifications: 10+ years of experience in data analytics, business intelligence, or a related field. Strong expertise in Looker (LookML, dashboard creation, data modeling).... 

Swissport International AG

JFK Ramp Agent Job at Swissport International AG

 ...supervisor/manager Comply with all federal, state, municipal, airport authority and carrier security requirements Other duties as...  ...about Life at Swissport. Join Swissport today and be part of a team that connects the world of aviation! Swissport International AG