Retail Manager Job at Gecko Hospitality, Boone, NC

VWlZQnRlVzAvNHVkVkZkYVQzS1h5WXRvNlE9PQ==
  • Gecko Hospitality
  • Boone, NC

Job Description

Title : Retail Shop Manager

Reports to: Director, Retail

Department: Gift Shop

Job Type: Full-Time

Overview: An award-winning mountain-top wellness center in scenic Boone, NC. Surrounded by nature, we offer immersive experiences through the powerful practices of meditation, mindfulness, yoga, and Ayurveda.

We are seeking a dynamic and experienced Retail Shop Manager to support and grow the day-to-day operations of our unique gift shop. This role is ideal for someone with a passion for retail, guest service, and holistic living who is ready to take on a leadership position. As Manager, you’ll help oversee a dedicated team, maintain operational excellence, and ensure our guests have an engaging and fulfilling shopping experience.


What You’ll Do Here:

  • Manage all aspects of daily retail operations.
  • Lead by example in delivering outstanding guest service: greeting, guiding, and engaging customers.
  • Supervise and assist staff in completing sales, returns, and transactions efficiently.
  • Train new associates on store policies, POS systems (Shopify), and customer service standards.
  • Maintain optimal store presentation: oversee merchandising, restocking, and upkeep of displays.
  • Assist in inventory management: receiving shipments, reconciling invoices, and updating systems.
  • Ensure product labeling and tagging accuracy for optimal guest experience.
  • Handle customer inquiries and resolve issues with professionalism and care.
  • Analyze sales trends, provide feedback on inventory, and suggest new product opportunities.
  • Foster a creative and collaborative environment that reflects the values of the retreat center.
  • Work across both the gift shop and café portions of the business as needed.


Skills and Qualifications:

  • 3+ years of experience in a retail setting, with at least 2 years in a supervisory or leadership role.
  • Strong organizational and communication skills.
  • High level of computer literacy; experience with Shopify is preferred.
  • Proven ability to lead a team with professionalism, integrity, and positivity.
  • Enthusiasm for holistic, natural, and wellness-oriented products.
  • Ability to multitask and remain adaptable in both high-energy and quiet moments.
  • Flexibility in scheduling, including weekends and holidays.
  • Desire to grow personally and professionally within a spiritually inspired environment.


Benefits:

  • Subsidized health/dental insurance after 90 days.
  • Paid vacation and sick time after 90 days.
  • 401k enrollment after 1 year.
  • Discounts and complimentary access to our signature programs and activities.
  • Opportunity to live and work in a beautiful, serene, and spiritually uplifting environment.

Job Type: Full-time


Benefits:

  • 401(k)
  • Dental insurance
  • Employee discount
  • Health insurance
  • Paid time off


Shift:

  • 8 hour shift

Job Tags

Full time, Shift work,

Similar Jobs

Coastal Machine & Supply, Inc.

Manufacturing Planner Job at Coastal Machine & Supply, Inc.

 ...ownership of finalizing work orders and creating manufacturing plans that drive efficiency, precision, and on-time delivery. What...  ...Supply, we specialize in precision machining for the Oil & Gas, Space, and Defense industries. We are a fully digital shop with 22 CNC... 

Florida Power Management

Solar Installer Job at Florida Power Management

 ...Solar Installer Location: Winter Garden, FL Department: Field Operations Reports to: Field Operations Director Employment...  ...At Florida Power Management, were not just installing solar panels; were building a sustainable future. Were passionate about... 

HOATalent

Administrative Assistant Job at HOATalent

 ...professional growth meets a positive and supportive work environment. As a leading community...  ...work arrangements, including work-from-home options and flexible hours. Community Involvement...  ...invoices in a timely manner. Retain packing slips from supply orders and attach to... 

BOSTON BUSINESS PRINTING INC

Book Binding Job at BOSTON BUSINESS PRINTING INC

 ...Job Description Job Description Full time day position for general light labor work in Boston printing company including book binding, basic document scanning, general help where needed. Experience preferred but willing to train the right motivated person with great... 

What Like You

Data Entry Clerk - Work at Home Job at What Like You

About the job Data Entry Clerk - Work at HomeWe are looking for people who are motivated to work from home and participate in paid research across...  ...part time data entry clerk and administrative assistant experience are not necessary, they are highly beneficial.Job...