Job Description

Our Tesla Gallery Leaders require someone that is personable, energetic, highly organized and hard working. Individuals should have a passion for electric vehicles and should enjoy working with a team. The Tesla Gallery Leader will be responsible for driving public education of EVs, mentoring Customer Experience Specialists, and promoting excellence in customer service. The goal of this individual is to take responsibility for all aspects of the gallery's operations while maintaining an active role in addressing visitor needs. Responsibilities Help drive EV education and information through customer service, product knowledge, merchandise presentation and promotion Implement all operational policies and procedures in order to satisfy the needs of visitors while helping Tesla achieve its goals Adhere to processes regarding merchandise display and physical inventory Lead recruiting and interviewing of candidates who possess the skills necessary to help achieve company goals. Train and develop a staff to consistently perform to company standards Planning, implementation, and follow up of the gallery's operational tasks and projects Control gallery expenses, including staffing, supplies, and services Represent Tesla in a professional and responsible manner when communicating with others both inside and outside the company Requirements Self-starter who possesses exceptional time management skills and has great attention to detail Ability to prioritize, manage multiple projects, and adhere to business-critical deadlines Excellent written and verbal communication skills. Ability to communicate relevant information to all levels of the organization Passionate dedication and ethical approach to management and operations Ability to develop collaborative relationships. You are a well-respected, trusted partner, and someone others want to work with Strong knowledge and proven work experience with retail operations and systems Valid driver's license required Compensation and Benefits Benefits Along with competitive pay, as a full-time Tesla employee, you are eligible for the following benefits at day 1 of hire: Aetna PPO and HSA plans > 2 medical plan options with $0 payroll deduction Family-building, fertility, adoption and surrogacy benefits Dental (including orthodontic coverage) and vision plans, both have options with a $0 paycheck contribution Company Paid (Health Savings Account) HSA Contribution when enrolled in the High Deductible Aetna medical plan with HSA Healthcare and Dependent Care Flexible Spending Accounts (FSA) LGBTQ+ care concierge services 401(k) with employer match, Employee Stock Purchase Plans, and other financial benefits Company paid Basic Life, AD&D, short-term and long-term disability insurance Employee Assistance Program Sick and Vacation time (Flex time for salary positions), and Paid Holidays Back-up childcare and parenting support resources Voluntary benefits to include: critical illness, hospital indemnity, accident insurance, theft & legal services, and pet insurance Weight Loss and Tobacco Cessation Programs Tesla Babies program Commuter benefits Employee discounts and perks program

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