Job Description
Salary: $70,000 - $80,000
Job Title: Service Engineer II Department: Support Team
Reports to:Service Lead Job Type: Full-Time
We accept applications on a rolling basis. While this position may not be available for immediate hire, all qualified candidates will be interviewed and made aware of the hiring timeline.
Job Summary:
The Service Engineer II must be technically strong in all the most common and popular networking technologies. In addition to strong technical aptitude, backed by at least 2 years of in-the-trenches experience, this person is a good communicator and a person who can manage well when the client is in a pickle and really needs strong guidance.
The pace and demands in this environment are usually much greater than an "in-house" position. This person should be able to execute with a high degree of success in integrating and/or solving problems in environments rich in Windows Server, Exchange, IIS, Terminal Services, VPN's, firewalls, backup systems, cloud services and more. The right fit for our team will demonstrate a strong work ethic, exemplary problem-solving skills, outstanding people skills and a passion for helping users.
Duties/Responsibilities:
Required Skills/Abilities:
Recommended knowledge:
Knowledge of Windows desktop operating systems and familiarity with Microsoft Office 365 required. The work calls for problem-solving in environments rich in Windows Server, Exchange, IIS, Terminal Services, VPN's, firewalls (Cisco, Cisco Meraki, SonicWALL, Ubiquiti UniFi), backup systems, and cloud services. You should be able to demonstrate your experience supporting Windows-based network environments.
Cover Letter Required:
Submissions without a cover letter will not be considered
To help us gauge your fit, please submit a Cover Letter that describes your technical expertise, knowledge of IT systems, infrastructure, and project management methodologies. Share how your experiences and skills align with Interplay's customer-focused and personal approach. We look forward to learning more about you and your passion for IT.
About Company:
Thank you for considering Interplay, a service-driven IT management firm in Seattle. Since 2001, we've been providing IT Managed Services for a diverse clientele, ranging from 20 to 200 users. We pride ourselves on being lean, capable, and, most importantly, customer focused.
Our approach is based on a fixed-fee model covering support, monitoring, administration, and more. We aim to simplify IT landscapes for efficiency and profitability.
At Interplay, we are an equal-opportunity employer and foster a diverse, inclusive, and collaborative work environment. When you become a member of the Interplay team, you'll find that creativity is encouraged, and you have a significant say in how you perform your work and what areas you choose to specialize in. We don't micromanage; we empower. We're seeking individuals who share our vision and values. We offer competitive wages, comprehensive benefits, and a relaxed work environment that fosters creativity.
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