Job Description

Job Description

Job Description

Spavia   Ann Arbor is seeking to add a team member with a passion for the spa industry and who is interested in our fast-growing company. We are an independently owned and operated luxury day spa located in Ann Arbor, MI. Spavia provides a family culture with respect, compassion, and work/life balance where both our guests and team can relax, recenter and renew. Visit our website to learn more

Spavia offers a full variety of award-winning spa treatments with competitive pricing and great atmosphere. Our guests can enjoy a full range of massage treatments, skincare treatments, body treatments and beauty treatments.
 
Compensation and Benefits for Spa Managers

• Competitve compensation package to include:
  • bonuses based on revenue growth, increased membership base, retail sales and reviews.
• W2 employee
• 401K plan
• Medical (Blue Cross Blue Shield Network), Dental (Delta Dental), Vision (VSP), Life and AD&D (MetLife), Short and Long Term Disability (MetLife), AFLAC plans. 
  • This is a voluntary cafeteria plan based on eligibility.
• Vacation pay
• Discount on products and treatments, along with friends and family discounts

Why join the Spavia family

• Family culture with compassion, integrity and team approach
• Our teammates are fun and our biggest asset
• Our membership program creates relationships, connecting people and communities together in many rewarding ways
• Advancement opportunities in leadership with the fast-growing spa in the world - multiple avenues for increased pay and bonus potential
• Our guests and members love us, the atmosphere and affordability allow them to return again and again 

Responsibilities Spa Manager Responsibilities include but not limited to:

• Leadership and team management: recruit, interview, hire and train new candidates, with assistance of the owner. Manage team of specialists: manage the team schedules, requests off, and maximize schedules.
• Player-Coach role within the spa.
• Sales and setting goals: set goals and drive team to reach sales quotas within retail, membership and gift cards
• Reporting: provide weekly sales, payroll reports bi-monthly and EOM numbers. Set and adjust monthly goals to reach annual business goals.
• Leadership: Motivate and train team to educate guests about treatments and products, providing an exceptional guest experience, hold contests, and provide incentives to drive annual goals.
• Cleanliness: have ownership of treatment rooms and storage areas to be clean, tidy, and stocked. Ensure state regulations are followed and up to date.
• Community relations: Maintain relationships with local schools. Attend job fairs, recruiting opportunities and building internship programs.
• Customer Service ensuring guest satisfaction is the highest in the industry
• Inventory and supply management
• Marketing support with email campaigns, in house and social media
• Community outreach

Required Skills Spa Manager Job Requirements:

• Managerial experience; 2 year minimum in the spa industry
• Sales experience
• Goal driven
• Reliable, punctual, passionate and goal-driven
• Professional, tobacco and drug/alcohol free
• Time management and organization skills
• Computer proficient
• A passion for working with people
• Can-do attitude and high energy
• A team player with a passion for the spa and guest service industry
• Ability to accept feedback and learn.
• Available to work a full time schedule that will include some closing shifts and either Saturday or Sunday as part of the regular schedule.

Job Tags

Full time, Temporary work, Internship, Local area, Shift work, Weekend work, Sunday, Saturday,

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