Unlock Your Potential with Us! Patrique Mercier Recruitment By Cyriel is looking for a talented Swedish Speaking VIP Customer Support Agent to join our distinguished team. If you have a passion for providing world-class service to VIP clients and thrive in a dynamic, upscale environment, we want to hear from you! In this pivotal role, you will be dedicated to ensuring that our Swedish-speaking clientele receives an unparalleled service experience. Your expertise and dedication will be critical in maintaining the esteemed reputation of our brand and fostering lasting client relationships. Key Responsibilities Provide exceptional customer support to VIP Swedish-speaking clients through multiple communication channels, including phone, email, and chat. Listen to client needs and deliver tailored solutions to enhance their overall experience. Maintain accurate and comprehensive records of client interactions in our CRM system. Collaborate closely with other teams to address client inquiries and resolve issues efficiently. Participate in ongoing training to stay updated on company products and service standards. Qualifications Fluency in Swedish is essential; proficiency in English is advantageous. Your nationality and native language should be clearly stated. Demonstrated experience in VIP customer service or a similar role is preferred. Commitment to delivering high-quality customer service and ensuring client satisfaction. Excellent communication and interpersonal skills, focused on client engagement. The ability to maintain professionalism and composure in high-pressure situations. Strong problem-solving abilities and attention to detail. A proactive and client-centered approach aimed at enhancing customer experience. Benefits · Private Health Insurance
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