Job Description

Overview

Were looking for a technical Trade Support Engineer to provide front-office support for a high-pressure trading environment. This role bridges the gap between traders and engineers, ensuring smooth operation of proprietary trading systems, market data feeds, and connectivity tools.

What Youll Do

• Provide production support, troubleshoot trading systems, market data feeds, and connectivity issues.
• Communicate directly with traders, engineers, and external partners (exchanges, clearing firms) to resolve technical problems.
• Develop and maintain automation scripts using Python and Bash.
• Query and analyze data using SQL for troubleshooting and reporting.
• Collaborate across teams (traders, DBAs, developers, QA, infrastructure) to maintain system health in a 24x7 environment.
• Create and update documentation for processes, troubleshooting, and system architecture.

Required Skills

• 3+ years in financial services or trading support roles (preferred)
• Bachelors degree in STEM or related field.
• Strong Python and Bash scripting experience.
• SQL proficiency for querying, reporting, and troubleshooting.
• Comfortable using Linux/Unix command line environments.
• Familiarity with version control systems (Git/GitHub).
• Experience supporting proprietary trading systems or similar high-pressure technical environments (preferred)
• Strong communication skills and a service-oriented mindset.

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