Job Description

A leading global e-commerce and logistics company is seeking a UX Writer to join its team in Seattle, WA . This role is ideal for a strategic content professional with a passion for content strategy, UX writing, and cross-functional collaboration . As a key partner to UX designers, product managers, researchers, and engineers , you will craft clear, concise, and effective UX content that enhances customer shopping experiences and supports delivery drivers in safely and efficiently completing their routes .

Location: Bellevue, WA (hybrid-onsite 3 days/week)

Pay Rate: $85-90/hour

Contract Duration: 9 months

Hours: 40 hours/week

This is an exciting opportunity to work on high-visibility, high-impact initiatives , ensuring that the user experience is seamless, intuitive, and engaging across a global audience. The ideal candidate will have a strong background in mobile app UX writing, content strategy, and data-driven iteration .

Key Responsibilities:

• Write clear, concise, and user-friendly UX content for mobile and web experiences, ensuring alignment with brand voice and accessibility best practices.
• Develop and execute content strategy for high-profile, complex UX initiatives , contributing to a seamless and intuitive user journey.
• Partner closely with UX designers, researchers, product managers, and engineers to integrate content into the product design and development process.
• Conduct content audits and user research , using data insights to iterate and refine UX copy for maximum clarity and impact.
• Advocate for content-first design and educate partners on UX writing best practices through documentation, training, and process improvements.
• Ensure consistency across touchpoints by maintaining and contributing to design systems, content guidelines, and voice and tone frameworks .
• Work in Figma and other design tools to collaborate on UI content, ensuring seamless integration within product interfaces.
• Contribute to a culture of continuous improvement by staying informed on industry trends, best practices, and innovations in UX writing and content design .

Qualifications:

• 4+ years of professional UX writing experience in digital products, with a strong emphasis on mobile apps.
• Proven ability to craft engaging, concise, and accessible content that enhances user experiences and aligns with business goals.
• Experience in B2C e-commerce or other complex digital ecosystems preferred.
• Strong understanding of content strategy, information architecture, and user-centered design principles .
• Proficiency in Figma and other UX design tools to collaborate with cross-functional teams.
• Excellent communication and collaboration skills, with the ability to advocate for UX writing and influence stakeholders .
• Experience working in agile development environments and iterating content based on user feedback and data insights.

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