Job Description

This is an on-site position in our West Des Moines, IA office headquarters.

POSITION DESCRIPTION

The Corporate Travel Consultant handles the airline and hotel reservations, car rentals, rail tickets and other requested products for the travelers of various corporate accounts.

The Corporate Travel Consultant also provides a leadership role to others in the department, helping with training, problem solving, new automation issues and client information.

POSITION REQUIREMENTS

• Minimum two years retail travel agency experience.
• Apollo experience preferred; domestic and international air knowledge, ability to sell hotel, car, rail or other related travel products.
• Ability to interact professionally and positively with varying groups of internal and external customers.
• Excellent communication skills both written and verbal.
• Strong organization and time management skills.
• Ability to adapt to change.
• Ability to interact positively with people.
• Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
• Ability to work the time necessary to complete projects and/or meet deadlines.
• Ability to listen, understand and respond to external and internal customers’ needs in a timely manner; customer service experience in a service-related industry preferred.
• Ability to work the time necessary to complete projects and/or meet deadlines.

ABOUT ITA GROUP

ITA Group is an employee-owned engagement and loyalty company that provides data-driven solutions designed to uniquely motivate and inspire our clients’ employees, channel partners and customers. Creating engaging employee experiences is at the heart of what we do and who we are, and we continuously evaluate our team member benefits to ensure our team members are cared for. We offer an array of competitive benefits, including healthy retirement contributions, health, dental and vision insurance, paid parental leave, flexible work arrangements, Volunteer Time Off, paid sabbaticals, anniversary awards and more! Come join our team, recently recognized by several top organizations as a Great Place to Work.

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