About The Role We are seeking a friendly, proactive, and customer-focused Customer Service Representative to join a growing team dedicated to promoting renewable energy and sustainability. In this role, you will assist customers with inquiries, resolve concerns, and guide them through energy solutions that help protect against rising costs while promoting green initiatives. Key Responsibilities Respond promptly to customer inquiries and provide detailed product and service information. Address and resolve customer complaints with professionalism and efficiency. Maintain accurate records of customer interactions, transactions, and follow-ups. Assist customers with enrollment processes and guide them through available energy programs. Educate customers on the environmental and financial benefits of community solar and clean energy solutions. Qualifications High school diploma or GED required; a degree in a related field is preferred. Prior customer service or client support experience is advantageous. Excellent communication and interpersonal skills. Strong problem-solving and multitasking abilities. Organized, empathetic, and able to handle high-volume customer interactions. Comprehensive training and career development opportunities. Supportive and inclusive work environment. Performance-based incentives and recognition programs. Paid time off and employee wellness benefits. Opportunity to contribute to a cleaner and more sustainable planet. Apply Now! If you are ready to build a career focused on sustainability and customer success, Taskify AI invites you to apply now. #J-18808-Ljbffr Taskify AI
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