Job Description

Job Description

Only Remarkable People Can Create Exceptional Moments! Come be a part of making memories. We are looking for Marketing Sales Professionals and welcome you to be a part of the Hilton Head team.  

Nestled along the South Carolina coast, Hilton Head Island is a world-renowned destination celebrated for its natural beauty, welcoming community, and exceptional quality of life. With 12 miles of pristine beaches, lush maritime forests, and abundant outdoor recreation, Hilton Head offers an unmatched coastal lifestyle. The island boasts championship golf courses, award-winning dining, and a vibrant arts and cultural scene, while still maintaining a relaxed, small-town charm. Residents enjoy year-round sunshine, endless opportunities for boating, biking, and exploring nature, and the convenience of modern amenities within a close-knit community.

Whether you’re drawn by the coastal lifestyle, the strong sense of community, or the balance of work and leisure, Hilton Head provides an inspiring place to live and grow.

ABOUT US  
Lead future and existing Club Members to their ultimate vacation lifestyle by joining our world-class Sales Team. With more than 300,000 Club Members, a remarkable global presence, and Front Line (Action Line) Sales Professionals, Hilton Grand Vacations welcomes you to be a part of the travel opportunities to suit nearly every vacation type and interest.  

Hilton Grand Vacations offers high-income potential for top-performing sales associates. Top Sales Executives have a passion for our vacation ownership program, a desire to help discerning travelers explore the world, and they are adept at explaining the benefits of the Hilton Grand Vacations experience to potential Club Members.  

Join a team where success is rewarded and growth is guaranteed. We’re looking for driven and personable Vacation Ownership Sales Professionals to join our expanding Hilton Grand Vacations team in beautiful Hilton Head.

Here’s why you’ll love it here!  

• Excellent benefits that start Day One (medical, dental, and vision)!  
• 401(k) with Employer matching  
• Employee Stock Purchase Program  
• Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
• Our Go Hilton Team Member Travel Program offers Team Member and family travel discounts  
• Perks at Work Discount Program  
• And so much more!  

ABOUT THE JOB  
Hilton Grand Vacations is hiring in Hilton Head for In-house Marketing Sales Professionals. You will be responsible for promoting HGV and booking qualified sales presentations for prospective Hilton Grand Vacations Owners, Club Members, and other qualified customers. The goal is to provide both customer and concierge services to all guests.  

Responsibilities:

• Responds to guests in a timely manner and represents HGV’s Cultural Values.
• Maintains a positive demeanor with everyone at all times.  
• Develop professional relationships with hotel staff and adhere to protocol standards.
• Distribute approved promotional information and incentives to guests that meet tour site qualifications.
• Ensures paperwork is completed accurately and disposition is entered in the CRM tool (VOICE, CHORUS, Eclipse, Salesforce) for each customer contact and tour.
• Confirms appointments with guests to ensure tour shows for presentation.
• Reviews production reports and notifies manager of any challenges.
• Follows gifting procedures to ensure costs are met monthly.
• Maintains established Minimum Performance Standard on monthly basis.
• Provides information to Fulfilment Department to accurately assist with offering the guest the ability to be pre-gifted as a service prior to tour. 
  
   

ABOUT YOU

• Minimum of 1-2 years of face-to-face experience in sales or F&B with a track record of success.
• Computer proficiency with the ability to learn and efficiently operate multiple customer service software applications.
• Ability to work a flexible schedule, including weekends and holidays. We work hard, but we pay hard too!
• Professional appearance and demeanor.  
• Be motivated and a self-starter.
• Detailed understanding of the local area.
• Ability to accept rejection in a proactive manner.  
• Coachable, quick learner, and open to feedback.
• Excellent interpersonal and guest relations skills.

On our own, we’re outstanding. With you, we’re extraordinary. As part of our marketing team, your passion for building customer relationships is what creates exceptional moments.  

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.  

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. 

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