Office Manager Job at Robert Half, Bergen County, NJ

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  • Robert Half
  • Bergen County, NJ

Job Description

Job Title: Office Manager

Location: Bergen County, NJ

Industry: Wholesale Distribution

Environment: Employee-Friendly, Collaborative, and Growth-Oriented

Position Summary:

We are seeking a detail-oriented and proactive Office Manager to oversee administrative operations, IT/system support, and purchasing functions in our fast-paced wholesale distribution company. This role requires excellent communication skills, strong multitasking abilities, and leadership experience to supervise staff, manage internal systems, and ensure smooth day-to-day operations.

Key Responsibilities

Office Administration

  • Supervise and train administrative staff (up to two subordinates).
  • Oversee email invoicing, order pricing, and sales order completion.
  • Manage internal communications with customers, vendors, and internal departments.
  • Maintain accuracy in pricing, customer categories, and DNC software applications.
  • Work with foreign currencies and understand exchange rates.
  • Coordinate with bookkeeping, sales, and customer service teams as needed.
  • Handle documentation for import/export and shipping logistics.
  • File claims for service failures and refunds with UPS, FedEx, and other couriers.

IT/Systems Support

  • Provide first-level tech support for hardware, software, printers, and network issues.
  • Set up and troubleshoot email accounts via MS Outlook Desktop.
  • Proficiently use Microsoft 365 (Outlook, Word, Excel, Teams).
  • Manage Sage 100 and Vasis Pro5 user access, roles, and licenses.
  • Liaise with cloud providers and vendors for advanced troubleshooting.
  • Enforce multi-factor authentication (MFA) and access controls.
  • Maintain and update website information and photos as needed.
  • Process online and onsite credit card payments.

Purchasing

  • Manage purchasing processes, including order placement (domestic & international).
  • Supervise purchasing staff and ensure deadlines are met.
  • Resolve supplier delays, defective goods, or pricing discrepancies.
  • Monitor shipment progress and address delivery issues promptly.
  • Maintain records for purchase orders, correspondence, and returns.

Qualifications

  • 3+ years of office management or operations experience preferred.
  • Strong leadership and delegation skills.
  • Excellent written and verbal English communication (Spanish a plus).
  • Proficiency with MS Office 365, Sage 100, and web-based platforms.
  • Experience with import/export documentation and logistics coordination.
  • High attention to detail and problem-solving ability.
  • Ability to multitask and thrive in a collaborative environment.

Compensation & Benefits:

  • Competitive salary based on experience
  • Comprehensive health benefits
  • 401(k) with company match
  • Generous PTO and holiday policy
  • Supportive, team-oriented culture

Job Tags

Work at office,

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