Job Description

Job Description

We’d love to have you at our table–join us in reimagining home dining!

About Wonder

Everything’s on the menu at Wonder. Except compromise.

The Wonder app is the premiere platform to feed every craving, all in one order. Our 25+ award-winning restaurant partners span every cuisine you can think of, from Greek to Thai, and come from the minds of the best chefs in the industry—Bobby Flay, José Andrés, Marcus Samuelsson, and more.

And our diners don’t have to choose just one: they can mix and match dishes from as many Made by Wonder restaurants as they’d like, or order from neighborhood gems near them. Everything is made to order at our brick-and-mortar locations across the East Coast and delivered fast and free, and more locations are opening every week.

The best in the business are coming to Wonder, working every day to make us the destination for every mealtime moment. Join a team of technology, culinary, and logistics pioneers, backed by top-tier venture capitalists, and help us make great food more accessible.

About the Role

At Wonder, we aim to make world-class food accessible. As a Team Member, you'll create delicious dishes from menus crafted by renowned Michelin-starred and Celebrity Chefs, fostering a welcoming environment and upholding our high cleanliness standards.

Role Details

• Pay Rate: $17.50
• Job Location: Randolph
• Position Type: Full-time & Part-time

Responsibilities

Food Prep & Cooking

• Prepare food according to recipes and Wonder standards
• Maintain kitchen stations and ensure cleanliness and orderliness
• Label and store food per Food Safety and Hazard Analysis Critical Control Point (HACCP) guidelines
• Perform inventory checks and maintain accuracy by scanning items in and out
• Ensure food meets temperature standards
• Pack meals with care and accuracy, ensuring correct portions and complete orders before dispatch
• Verify meal and order accuracy before hand-off to guests or delivery

Customer Service & Order Dispatch

• Provide exceptional hospitality
• Educate customers on the Wonder brand, the Wonder app, and restaurants
• Assist customers with in-restaurant and pick-up orders and payments
• Manage meal-kit deliveries and order accuracy
• Dispatch orders accurately to couriers for delivery or in-store pickup
• Greet guests at the door or outside the entrance, offering a warm and professional welcome
• Assist with marketing efforts outside the restaurant, such as handing out flyers or engaging passersby to promote brand awareness and drive traffic

Cleaning & Sanitation

• Adhere to food safety, health, and sanitation procedures and standards
• Ensure adequate supply and cleanliness of cookware and utensils
• Thoroughly clean, sanitize and maintain all areas of the facility, inclusive of both front and back of house and all kitchen areas
• Wash and sanitize cookware, utensils, and equipment throughout the shift to maintain cleanliness and food safety standards
• Monitor equipment functionality and report issues
• Manage waste removal efficiently

• Other Duties
• Perform additional tasks as assigned

Qualifications

• At least 6 months of kitchen experience in a fast-paced, customer-facing environment
• Accuracy and speed in executing tasks
• Strong organizational skills and attention to detail
• Effective verbal communication skills
• Ability to follow directions accurately
• Strong team player with knowledge of food safety and sanitation practices

Requirements

• Must be 18 years old and legally authorized to work in the US
• Must be able to lift 50 pounds
• Must be able to stand for a full shift while working
• Must have weekend availability

*This list of qualifications and requirements also reflects the qualifications and requirements used as vetting criteria for our AEDT (Automated Employment Decision Tool)

Benefits  

• Medical, Dental, and Vision Insurance
• 100% employer-paid Life Insurance
• 401(k) Retirement Plan
• Employer match for Health Savings Account (HSA)
• 1.5x Pay rate on company holidays
• Learning and Development opportunities to advance your career 
• Employee Stock 
• Employee Discount

Note: Some of our benefits vary by state and depend on the number of hours you work.   

An AEDT (Automated Employment Decision Tool) is employed in the assessment of applicants for the positions being recruited for in order to gauge the following pertinent qualifications or traits:

• The candidate’s ability to perform the tasks in the available job role.
• The candidate's self-rated skill proficiency.
• The candidate’s fit for this job posting.

More information about the type, source, and retention policy relating to data collected for the AEDT can be found on the privacy policy here . We retain your personal information for as long as is necessary to manage your application for and employment with the Company and in accordance with our data retention schedule. We may retain your personal information for longer if it is necessary to comply with our legal or reporting obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, enforce our legal agreements and policies, address other legitimate business needs, or as permitted or required by applicable law. We may also retain your personal information in a deidentified or aggregated form so that it can no longer be associated with you. To determine the appropriate retention period for your personal information, we consider various factors such as the amount, nature, and sensitivity of your information; the potential risk of unauthorized access, use or disclosure; the purposes for which we collect or process your personal information; and applicable legal requirements. Personal information does not include certain categories of information, such as publicly available information from government records, personal information you make available to the public, and deidentified or aggregated information.

A final note 

At Wonder we believe that in order to build the best team, we must hire using an objective lens. We are committed to fair hiring practices where we hire people for their potential and advocate for diversity, equity, and inclusion. As such, we do not discriminate or make decisions based on your race, color, religion, gender identity or expression, sexual orientation, national origin, age, military service eligibility, veteran status, marital status, disability, or any other protected class. If you have a disability, please let us know how we can make your interview process work best for you.

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